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Privacy Policy

 

Effective Date: 01/07/2024

At AxtraCare.com, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase. By using our services, you agree to the terms of this Privacy Policy.

 

Information We Collect

Personal Information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information

 

Non-Personal Information:

• Browser type and version

• IP address

• Pages visited on our website

• Time and date of visits

• Referring website addresses

 

How We Use Your Information

To Process Orders:

• We use your personal information to process and ship your orders via Shiprocket.

• Payment details are processed securely through our payment gateways, Paytm and Razorpay.

 

To Improve Customer Service:

• Your information helps us respond more effectively to your customer service requests and support needs.

 

To Send Periodic Emails:

• The email address you provide may be used to send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc.

• If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

For Marketing and Analytics:

• We may use your information to improve our website and customer service, as well as to understand how visitors use our site.

 

How We Protect Your Information

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

• Payment transactions are handled through secure gateways (Paytm and Razorpay) and are not stored on our servers.

 

Sharing Your Information

• We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

• We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Your Consent

By using our site, you consent to our website’s privacy policy.

 

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

AxtraCare.com Email: axtracare@gmail.com

This Privacy Policy applies only to information collected through our website and not to information collected offline.